Frequently Asked Questions

Qualified homeowners can receive up to $1,750 in federal rebates through the Inflation Reduction Act. The exact amount depends on your household income and current water heater type:

• $1,750 for standard heat pump water heater replacements
• Up to $625 in local rebates
• Additional savings through 30% tax credits (up to $2,000)

Federal rebates are available for households earning up to 150% of Area Median Income (AMI). In Georgia, this typically means:

• Up to $112,500 for a family of 4 in most areas
• Up to $127,500 for a family of 4 in Atlanta metro
• Higher limits for larger households

We'll help verify your eligibility during our free consultation.

We handle the entire rebate process for you. The HEAR's program rebate of $1,750 is instant. After installation, we submit all paperwork and you typically receive your local rebate within 6-8 weeks.

Yes! You can stack multiple incentives:

• Federal rebates (up to $1,750)
• Federal tax credit (30% of cost, up to $2,000)
• Georgia Power rebates (up to $625)
• Local utility rebates (varies by area)

We'll help you maximize all available savings.

Most heat pump water heater installations take 4-6 hours. This includes:

• Removing your old water heater
• Installing the new heat pump unit
• Connecting plumbing and electrical
• Testing and calibration
• Customer walkthrough and training

You'll have hot water the same day!

Most homes only need a standard 240V outlet, which many already have for electric water heaters. If electrical work is needed, our licensed electricians can handle it the same day. Common upgrades include:

• Installing a 240V outlet ($150-300)
• Upgrading circuit breaker (if needed)
• Running new electrical line (rare)

Heat pump water heaters need adequate clearance for air circulation - typically 6 feet of height and 2 feet around the unit. During our free assessment, we'll measure your space and recommend the best solution. If space is tight, we can suggest:

• Compact models for smaller spaces
• Ducting options for tight areas
• Alternative placement locations

We handle all permits and inspections required by your local jurisdiction. This is included in our installation service at no extra cost. We're licensed, bonded, and insured in Georgia.

We primarily install AO Smith heat pump water heaters, the #1 selling brand in America. These units offer:

• 10-year warranty on tank and parts
• Energy Star certification
• Advanced smart controls
• Proven reliability and performance

Heat pump water heaters provide consistent hot water for typical households. A 50-gallon unit can provide:

• 2-3 showers back-to-back
• Multiple hot water uses throughout the day
• Faster recovery than standard electric units

We'll size the unit based on your household's specific hot water usage.

Modern heat pump water heaters operate at about 49-55 decibels - similar to a quiet conversation or rainfall. They're much quieter than older models and typically won't disturb normal household activities.

AO Smith heat pump water heaters come with comprehensive warranty protection:

• 10 years on tank and heat pump components
• 6 years on electronic controls
• 1 year on labor (through Southern Heat Pumps)
• Extended warranty options available

Most Georgia homeowners save 60-70% on water heating costs with a heat pump water heater. For an average family spending $600/year on water heating, that's $360-420 in annual savings. Over 10 years, you could save $3,600-4,200!

Heat pump water heaters are 2-3 times more efficient than standard electric water heaters:

• Standard electric: 95% efficiency
• Heat pump: 250-300% efficiency
• Energy Factor rating of 2.5-3.0

This high efficiency qualifies them for Energy Star certification and federal rebates.

Yes! Heat pump water heaters work excellent in Georgia's climate. They extract heat from ambient air (even in cooler temperatures) and can operate efficiently year-round. In hot summers, they also provide a cooling benefit to your garage or utility room.

With federal rebates, most customers see payback in 1-2 years:

• Average installation cost: $3,000
• Minus federal rebates: $1,750
• Net cost: ~$450
• Annual savings: $360-420

After payback, you continue saving money for the life of the unit (10+ years).